Under FBA Inventory we will show you various key figures concerning your inventory.
The following columns will be shown to you:
Markets: Click on an item and you will be able to see in which marketplace this item is currently sold via FBA.
SKU/ASIN: Here you will be shown an item's SKU or ASIN, respectively. At country level, the alerts are shown by Amazon, should any exist, i.e. "Low traffic" or "Low conversion"
Product: Shows the title of a product in the individual country's language
In the FBA Warehouse: Number of items currently in the warehouse
Delivery: Number of items that are being delivered
Total: The sum of the two previous key figures
PC Value: Value at purchasing costs (if stored)
Minimum inventory: Here you will be shown the minimum inventory you defined in the SKU data (refer to settings / SKU data). The color of the number depends on the actual inventory. Red: Inventory < minimum inventory, yellow: Inventory< double the minimum inventory, Green: Inventory > double the minimum inventory.
Range min: Duration of the inventory range in days, based on the highest number "of sold units per day" (measured by the sales over the last 7, 30, 60 and 90 days).
Range max: Duration of the inventory range in days, based on thelowest number "of sold units per day" (measured by the sales over the last 7, 30, 60 and 90 days).
30D Range: Inventory range based on sales over the last 30 days.
Minimum range: Here you will be shown the minimum range you defined in the SKU data (refer to settings / Amazon Seller Account). The color of the number depends on the actual inventory range based on the last 30 days. Orange: Minimum range > Actual inventory range. Green: Minimum range < Actual inventory range.
7T: Sales count over the last seven days
30T: Sales count over the last 30 days
60T: Sales count over the last 60 days
90T: Sales count over the last 90 days
LTSF €: Incidental penalty fee for items (long-term storage fee), that are stored longer than 12 months in the Amazon warehouse, if today were the chosen day for an inventory check, which usually takes place on 02/15 and 08/15 of every year for annual quantities. That means that this is a theoretical value.
LTSF #: As outlined above, only that the number of articles in question is displayed here.
Price / Lowest price: Your price as well as the currently lowest price of a competitor (if available)
For marketplace sellers who ship their goods in the FBA program, the following may apply:
- the customer buys a product that is shipped via FBA.
- The customer is dissatisfied and requests a refund.
- Amazon refunds the customer the purchase price and debits the merchant's seller account at the same time.
- The customer now has 30 days to return the item.
- If the customer does not return the item, Amazon will usually refund the merchant the amount. Amazon has up to 45 days to do this after the order has been placed.
AMALYTIX now checks daily on all orders younger than 18 months, but older than 45 days if the following three conditions are met:
- The order has been refunded by Amazon and the seller's account was debited.
- The goods have not yet been returned.
- Amazon did not refund you.
If all three conditions apply, AMALYTIX will display the underlying order on the "Refunds" page.
In this case, you can apply to Amazon for a possible refund.
Here are a few tips on how to proceed:
- Ideally, check each case manually. Have you perhaps told the customer that he does not need to return the goods? If so, of course you cannot request a refund in this case.
- Open a case in Seller Central. Do not add more than about 3 possible refund cases. Give the customer service representative all the information he/she needs to check.
Here we show you your current and past inbound shipments. If an inbound shipment has the status CLOSED check for any differences between what you put into the boxes and what Amazon added to your inventory.