Case Log

The case log in Vendor Central is a tool allowing vendors to manage and track cases they submit or are copied on. It provides details like case creation date, case ID, status, and status notes. Cases can be marked as open, resolved, or expired. Status notes may require vendor action or indicate that a case has been reopened for further investigation. Additionally, it includes the primary email associated with the case owner and a short description initially provided by the user. The case log is essential for maintaining organized communication with Vendor Central support.