Credit Memo Submission

A credit memo submission is a process vendors use to address discrepancies in an invoice, such as quantity shortages or price differences. When an invoice is placed on hold due to such issues, vendors may need to submit a credit note.

• Process: The vendor navigates to the Payments section and selects Invoices, then proceeds to Review/Dispute shortages. The vendor selects the relevant invoice to view details and chooses to Submit credit memo. This allows for the creation of either a full or partial credit note.
• Alternate Method: Vendors can also access the Financial Dashboard and select an invoice from Your payables to submit the credit memo.

This process is crucial for maintaining accurate financial records and resolving disputes efficiently.