Amazon Credit Notes | Simply explained

Credit Notes

Credit notes are essential documents issued by vendors when products or services provided to Amazon are not received or are returned. They may also be necessary in cases of incorrect pricing or quantity, as well as when rebates or discounts are agreed upon.

  • Scenarios for Credit Notes: These include shortage claims or variances in purchase quantity, price discrepancies, quick pay discounts, returned goods, and contra-cost agreements.

  • Submission: Vendors can submit credit notes electronically (preferably via EDI) or as PDF documents through specified channels.

  • Compliance Details: To avoid rejection, credit notes must include detailed information such as vendor and Amazon entity details, VAT numbers, date, and references like purchase order or return ID.

Credit notes ensure proper financial reconciliation between vendors and Amazon, facilitating accurate account management.

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