Dispute Resolution in Vendor Central

Dispute resolution in Vendor Central involves processes to address disagreements regarding transactions, especially when claims are rejected. If a dispute is rejected by Amazon, it indicates that both automated and manual checks confirmed that missing goods never arrived at the fulfillment centers (FCs), and no other products were received in their place.

Vendors who disagree with this assessment can collaborate with analysts to investigate further. This process can help identify the root causes of shortages and enhance process efficiency, aiding vendors in understanding and resolving the underlying issues effectively.