Expected Ship Date (ExSD)

The Expected Ship Date (ExSD) is a critical metric in supply chain management, specifically for vendors involved in direct fulfillment with Amazon. It refers to the stipulated date by which an order should be shipped. Timely adherence to the ExSD is vital for maintaining customer trust and meeting service level agreements, as it directly influences the accuracy of delivery estimates and overall customer satisfaction.

• Order Processing: Orders should be sorted and prioritized by ExSD to ensure those with the closest dates are handled first.
• Operational Impact: Meeting the ExSD helps improve business potential through on-time delivery, which is a key performance indicator.

Failure to comply with the Expected Ship Date can lead to penalties, such as lead time downgrades or even warehouse suspensions, underscoring its importance in vendor operations.