Hygienic and Topical Products: Sealing Requirements

Hygienic and topical products have strict packaging and sealing requirements to ensure they remain pristine for resale. Products returned by customers can only be resold as new if they have an intact factory seal. Products without a seal or with a broken seal are deemed unsellable. Exceptions apply to warehouse deals and refurbished items.

• Definition:

  • Hygienic products: Used on the human body and may be returned with residues, e.g., shavers, oral care items.
  • Topical products: Applied to body surfaces, e.g., creams, lotions.

• Standards:

  • Mandatory factory seals must be opaque, tamper-evident, and non-replicable.
  • Seals should differ in color from the product and resist manipulation.

• Policy Violations:

  • Products are unsellable if returned without an intact seal meeting set standards.

These requirements help maintain customer confidence and comply with return policies.