Import PO Not On Time

An Import PO not on time chargeback occurs when the Estimated Cargo Delivery Date, entered into the online booking system of Amazon’s origin service provider, does not fall within the Shipping Window specified in the purchase order.

Failure to deliver within this window can lead to a chargeback amounting to 3% of the product cost. This non-compliance can result in delayed product availability and potential stock shortages, impacting customer satisfaction.

Vendors can dispute this chargeback by providing supporting documentation, such as screenshots of the booking system showing the confirmed shipping dates.