
Late Booking of Import Shipment
A late booking of import shipment chargeback occurs when a vendor does not submit a booking to Century Distribution Systems, Inc. (CDS), Amazon’s origin service provider, at least 14 days before the Ship Window Open Date for ocean shipments, or 3 days for air shipments. This non-compliance results in a chargeback amounting to 3% of the product cost.
- Prevention: Submit import shipment bookings within the specified time frames to avoid chargebacks.
- Impact: Late bookings can delay cargo departure, affecting transit times and customer satisfaction.
- Dispute Process: If charged in error, vendors may dispute by providing evidence of timely submission, such as screenshots from the booking system, to Amazon.