Product Compliance

Product Compliance involves ensuring that all products sold on Amazon adhere to applicable laws, regulations, safety standards, and Amazon’s policies. This comprehensive process ensures that customers find safe, reliable, and compliant products on the platform while protecting sellers from regulatory issues.

Compliance Requirements

Amazon requires sellers to provide documentation demonstrating compliance with safety and regulatory standards before listing products. Starting September 30, 2024, all necessary documentation must be approved prior to listing a product. This policy aims to prioritize customer safety and maintain high standards for products sold on Amazon, although existing compliance requirements and listings remain unaffected.

Compliance must be demonstrated through authentic documents, test reports, or certificates that verify products meet relevant regulatory standards. These requirements vary by product category, target market, and applicable regulations.

Documentation and Management Process

For new product listings, Amazon will notify sellers via email regarding the submission of compliance documents. Sellers can also access instructions or file an appeal if necessary through Amazon’s compliance management systems.

Vendors manage and submit compliance information via dedicated platforms like Product Compliance and Manage Your Compliance on Amazon. The process allows for:

• Submitting compliance documents for individual products or in bulk
• Appealing compliance requirements when applicable
• Responding to compliance requests with necessary documentation
• Clarifying any objections to compliance requirements
• Ensuring ongoing compliance for all listed products

This systematic approach helps maintain product safety standards while providing sellers with clear processes for meeting regulatory requirements and Amazon’s policies.