Rejected Invoices

Rejected invoices are invoices that have not been processed due to missing or incorrect information. In Vendor Central, users can review these invoices to determine the reason for rejection and the necessary corrections needed for resubmission.

• Process: To address rejected invoices, users should navigate to Payments > Invoices, select Fix and resubmit invoice from the Available Actions, and review the Details to understand the rejection reason.
• Details Provided: This section includes the rejection reason, the rejection date, and specific instructions to correct the invoice.
• Paper Invoices: For paper invoices, users are advised to contact the accounting department via Contact Us > Accounting > Where’s my payment? Invoice or payment inquiry to attach the corrected version.

The ability to rectify and resubmit rejected invoices ensures that transactions proceed smoothly, mitigating delays in payments.