Amazon Return Type Definitions | Simply explained

Return Type Definitions

Return type definitions are categories that describe the condition and reasons for which a product may be returned. These definitions are crucial for vendors and sellers to understand return processes and implications for their inventory.

  • Customer damaged: Products returned by customers showing physical damage or use, including opened packaging.
  • Carrier damaged: Products damaged during transit to an Amazon customer or during return shipment.
  • Vendor damaged: Products damaged before delivery to Amazon, often during the vendor’s handling or transport.
  • Defective: Products returned due to defects or quality issues, including incorrect descriptions or missing components.
  • Warehouse damaged: Products damaged after delivery to Amazon but before leaving the fulfillment center.
  • Undamaged overstock: Unmarketable overstock items not damaged or defective.
  • Expired: Products past their expiration date.
  • Advantage: Overstock of consignment-based products without damage or defects.
  • Mixed damaged: Shipments containing multiple types of damage categories.
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