Taping Non-compliance

A Taping non-compliance chargeback occurs when products are not secured with tape for shipment, which could result in items coming loose from their packaging. Proper taping is crucial to prevent products from becoming trapped in conveyor belts during processing. The chargeback incurred for this issue is EUR 0.40 per unit. To avoid these charges, ensure all package openings are securely taped.

Operational Impact: Poor packaging practices can complicate the unpacking process, increasing labor costs and processing time. It can also negatively affect customer satisfaction if products arrive damaged or are missing.

Dispute Process: If you believe a chargeback was assigned in error, you can dispute it by providing images of the purchase order, shipping label, and evidence of correct packaging and barcoding.