Troubleshooting Product Errors

Troubleshooting product errors involves identifying and resolving issues with products uploaded to an Amazon catalog. This process is essential for ensuring that a product meets Amazon’s quality standards before it can be sold.

• Steps for Error Resolution: Vendors should review the product status within the catalog section and address any errors highlighted by Amazon’s quality checks.
• Quick Fix & Conflicts: If a “Quick fix” is available, vendors can follow guided instructions to resolve issues promptly. “Conflicts with catalog” requires comparing ASINs and aligning product values with the existing catalog.
• Product Deletion: In cases where errors are irreparable, or there are conflicts with existing listings, products may need to be deleted and resubmitted.

Note: Changes in product status typically take around 24 hours to reflect in the catalog. Caution is advised when deleting products, as this action is irreversible.