Previously, AMALYTIX provided notices for new or changed reviews. Recently, AMALYTIX has made two more notices available:
- Top local reviews changed.
- Top global reviews changed.
What are top reviews and where are they displayed?
Top reviews are those reviews (opens new window) with the most Useful ratings. Up to 8 top local and global reviews will be displayed at the bottom of the product detail page as well as on the all reviews page.
With every review there is a possibility to rate this review as "useful".
The more customers rate a review (opens new window) as useful, the more likely the review is to become a Top Review. The reviews that have received the most "Useful" ratings then count as "Top Reviews". As a customer, you can choose between "Top Reviews" and "Latest First" in the review display. By default, the top reviews are displayed first.
These can be additionally differentiated into local and global top reviews.
The local top reviews are from the marketplace you are currently in:
The global top reviews include the top reviews from the other markets:
Why monitor top reviews?
Top reviews are very important: if the majority of top reviews are bad, the potential customer may turn away from the product. Therefore, constantly monitor your top reviews to detect problems early and avert an ever increasing "Useful" rating.
How do I activate the tips in Amalytix?
Go to "Settings / Alert settings " to the already available tips and activate under "Select alert " the appropriate tip "Top local reviews changed" or "Top global reviews changed". The notices are then triggered as soon as the global or local top reviews change.
Top reviews are additionally marked with a note in the review overview directly at the respective review of Amalytix.
You can also filter for top reviews:
Always have your top reviews in sight with AMALYTIX.
