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Bears with Benefits
By using automated alerts, Bears with Benefits completely eliminated the need for weekly manual checks of product detail pages, saving the company up to 16 hours of work time per month.
Falken GmbH Optimizes Delivery Processes and Increases Efficiency
Falken GmbH uses AMALYTIX's customized dashboards and alert features to reduce delivery delays, increase on-time delivery rates, and ensure complete transparency across vendor and seller channels. These tools enable the company to identify potential issues early, act proactively, and sustainably improve the efficiency of its operational processes.
About Falken GmbH
Falken GmbH is a German manufacturing company based in Peitz. For over 50 years, Falken has been producing high-quality office and filing products such as binders, ring binders, cardboard products, and hanging files. Falken operates on a production area of 18,000 m², producing over 100 million binders annually and distributing products under the Falken brand, Biella brand, and private labels for the retail sector.
- Employees
- 300
- Monthly Deliveries to Amazon
- 20,000
AMALYTIX's customized dashboards provide us with a 360° view of orders and listings, while the alert features keep us one step ahead of delivery or availability issues.
Robert Grande
Head of Operations at Falken
Challenges Faced by Falken
Falken GmbH faced the challenge of improving the efficiency of its delivery and listing processes. Manual checks often led to delays and increased workload, while a lack of transparency across vendor and seller channels made it difficult to identify issues. Additionally, unnoticed inventory discrepancies and inconsistent product information hindered the ability to ensure stable availability and customer satisfaction. These problems resulted in revenue losses and an increased risk of out-of-stock situations.
Features Used by Falken GmbH
- Custom Dashboards
-
With AMALYTIX's custom dashboards, Falken GmbH consolidates all relevant metrics from vendor and seller channels into a single view. Order volume, delivery status, conversion rate, ranking, and inventory are clearly displayed. Filters by product category, time period, or region allow the team to quickly identify bottlenecks and make data-driven decisions.
- Alerts
-
AMALYTIX sends daily notifications about delivery delays, listing interruptions, or inventory discrepancies directly to Falken. This prevents critical situations from going unnoticed, enabling the responsible teams to act immediately. Listing errors, in particular, are reported early to prevent sales losses.
- Order & Delivery Monitoring
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The order and delivery monitoring feature automatically tracks all shipping confirmations and inventory transfers to Amazon's fulfillment centers. Delays or discrepancies between expected and actual inventory levels are immediately displayed on the dashboard. The operations team can then trigger replacement orders or review alternative logistics routes before customers notice a product shortage.
Key Results
With the support of AMALYTIX, Falken achieved the following results:
- Reduction in Delivery Delays
- -30%
- Reaction Time to Critical Changes
- -50%
- Reduced Operational Work
- 40 hours/month
How AMALYTIX Creates Transparency
By consolidating all data into interactive dashboards, Falken GmbH gained complete transparency over vendor and seller processes. Automated notifications replaced manual checks, enabling the operations team to address potential delivery or listing issues proactively. Continuous monitoring ensures that Falken reliably and efficiently meets its Amazon commitments.
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