Amazon Alerts in Microsoft Teams

With AMALYTIX, you can receive all alerts directly in a Microsoft Teams channel. This way, you never miss important product changes and your team can react quickly.

Prerequisites

To receive alerts in Microsoft Teams, you need:

  • A Microsoft Teams channel (preferably a dedicated channel for AMALYTIX alerts)
  • Permission to create webhooks in Teams
  • The webhook URL from Teams

What is a Webhook?

A webhook is a special URL that allows AMALYTIX to send messages to your Teams channel. The URL is created once in Teams and then stored in AMALYTIX.

Guide for Teams Classic

Step 1: Create Channel

Create a Teams channel for AMALYTIX alerts (e.g., “AMALYTIX-Alerts”).

Create Teams channel

Step 2: Open Connectors

Click on the three dots (1) next to the channel name. Select Connectors (2) from the dropdown menu.

Open Connectors

Step 3: Search for Incoming Webhook

Search for “Incoming Webhook” and select Add (3).

Search for Incoming Webhook

Step 4: Configure Webhook

Enter a name for the webhook (4), e.g., “AMALYTIX”. Optionally, you can also upload an image. Then click Create (5).

Configure Webhook

Step 5: Copy Webhook URL

Copy the displayed webhook URL - you will need this in AMALYTIX.

Copy Webhook URL

Guide for New MS Teams

Step 1: Create Channel

Create a Teams channel for AMALYTIX alerts (e.g., “AMALYTIX-Alerts”).

Create Teams channel

Step 2: Manage Channel

Click on the three dots (1) next to the channel name. Select Manage channel (2) from the dropdown menu.

Manage Channel

Step 3: Edit Connectors

Search for “Connectors” in the settings and click Edit (3).

Edit Connectors

Step 4: Search for Incoming Webhook

Search for “Incoming Webhook” and click Add (4).

Search for Incoming Webhook

Step 5: Configure Webhook

Enter a name for the webhook (5), e.g., “AMALYTIX”. Optionally, you can also upload an image. Then click Create (6).

Configure Webhook

Step 6: Copy Webhook URL

Copy the displayed webhook URL - you will need this in AMALYTIX.

Copy Webhook URL

Set Up Webhook in AMALYTIX

  1. Open Settings / Alerts in AMALYTIX
  2. Click Create new alert rule
  3. Select MS Teams under Channel
  4. Paste the copied webhook URL
  5. Click Test MS Teams Webhook
  6. Once the test message is successful, you can configure and save the alert rule
Test required
You must successfully test the webhook before you can save the alert rule. A message with the text "AMALYTIX Test Message" should appear in the Teams channel.

Troubleshooting

Webhook Test Fails

Possible causes:

  • The webhook URL was copied incorrectly or incompletely
  • The webhook was deleted in Teams
  • Firewall settings are blocking the connection

Solution: Create a new webhook in Teams and copy the URL again.

No Messages in Channel

Possible causes:

  • The alert rule is paused
  • The product filters are too narrow

Solution: Check the status and filters of the rule in AMALYTIX under Settings / Alerts.